Returns & Exchanges

We want you to love your look, which is why we offer a 30-day return and exchange window for all eyewear in original condition. If your new frames aren't the perfect fit, we make the process simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Drop Off Package

  Hand your package to the designated carrier or drop it off at any official collection point to start the transit process.

• 4.
  Receive Your Refund

  After our team inspects your returned frames, we will issue a refund to your original payment method or ship your new exchange pair.